Cruise N Camp
Carnival Cruise Line Information
Advance Guest Information -
Carnival is required to provide the U.S. Department of Homeland Security with specific guest information prior to departure. To comply, you must provide advance guest information by going online to www.Carnival.com/mycruise and clicking on the FunPassSM icon. You will need your Carnival booking number, ship and sail date. Once you complete the online registration process, you will be able to “fast track” through quick documentation verification at embarkation. If you do not have Internet access, you can send this information via fax (contact Carnival Reservations for the fax form). Failure to provide this information prior to two days before departure date will result in delays in embarkation.
Travel Hotline
If you are experiencing a travel delay en route to the ship or returning home after your voyage, call our travel hotline at 1-877-TVL-HTLN (1-877-885-4856) or 1-305-406-4779. Our representatives are on call to assist you with any question or travel emergency, 24 hours a day.
Embarkation
Embarkation begins as follows:
Debarkation
To allow sufficient time for Customs clearance, we recommend scheduling outbound air flights no earlier than 2:00 P.M.
Deposit, payment and cancellation terms may differ for groups; please consult your travel agency or Carnival for the terms that apply to your specific group.
Cancellation and Refunds
Prior to April 1, 2009 a $150.00 per person charge.
Prior to May 1, 2009 a 50% of cabin charge per person.
Prior to June 1, 2009 Full Penalty in the total amount of cabin fare per person.
Cancellation penalties apply to all guests in a stateroom and are assessed in the event of either partial or full stateroom cancellations.
Cancellation of Fly-Aweigh guests may result in an additional penalty for the air portion, up to, but not limited to, the full air add-on amount, as imposed by the air carrier.
Percentage penalty charged applies to cruise fare, non commission fare, air add-on, supplemental fare, cruise only transfers and pre and post cruise packages where applicable.
No refund in the event of interruption or cancellation by guests after the start of the cruise. We strongly recommend the purchase of trip cancellation insurance such as Carnival's Cruise Vacation Protection Plan. Please check with Carnival Cruise Lines on all penalties.
Prior to receipt of final payment and if for any reason accommodations are not available, Carnival may substitute accommodations of the same or better quality on another of Carnival's vessels. In the case of groups larger than 150 staterooms, different terms and conditions may apply - consult the group department.
Vacation Protection Plan premiums are non-refundable and non-transferable.
The Travel Agencies reserve the right to charge the customer the same amount in penalty charges as the Cruise Line Company as stated above.
Name changes or additions will be allowed at Carnival’s discretion and are subject to cancellation charges and rate increases. Reservations will be held until 30 minutes prior to departure without risk of automatic cancellation. No refunds will be made in the event of “no shows” or interruption or cancellation by the guest after the start of the cruise.
Price Guarantee
Carnival reserves the right to increase published rates and airfare supplements without prior notice. However, fully paid or deposited guests will be protected, except for fuel surcharges, government taxes, other surcharges and changes to deposit, payment and cancellation terms/conditions which are subject to change without notice.
When practicable, Carnival will promptly notify guests of a pre-cruise itinerary change through their travel agents, or directly, in the case of direct bookings. Carnival will offer such guests an opportunity to cancel their cruise within 24 hours without penalty. No additional compensation for the itinerary change will be offered at a later time. If an itinerary change occurs while a ship is at sea or when notice prior to sailing is not feasible, Carnival shall attempt to substitute an alternative port. No compensation shall be provided to passengers when an alternative port is offered. If an alternative port is not provided, guests shall be provided a shipboard credit of $20 per guest. The Vacation GuaranteeSM shall not be affected by this policy.
The foregoing is a summary of the itinerary change policy and is qualified in its entirety by the complete policy which is posted on Carnival’s web site at www.carnival.com .
Welcome Aboard
Our Welcome Aboard brochure will be sent along with your cruise documents. Please read it carefully as it contains a wealth of information about your Carnival cruise.
Cruise Rates
Taxes on airline transportation, air transportation, shore excursions, medical services, items of a personal nature — such as bar beverages, gift shop purchases, beauty salon/barber shop and massage services, and gambling are not included in the cruise rate. The amount of the taxes and charges specified herein are subject to change. Carnival reserves the right to pass through to the guests any increases which become effective after the printing of this brochure.
Sail & Sign®
For your convenience, charges for most of your onboard purchases are made to your Sail & Sign account. A required application form will be included with your documents. Carnival accepts American Express, VISA, MasterCard, Discover Card and cash for deposit on your account.
A minimum deposit will be required for cash accounts: 2 to 4 Day Cruises - $100.
Service Charges
A $100 service charge will be assessed for issuing prepaid airline tickets. A $50 service charge will be assessed within 60 days of departure for the following: a) any cruise or vacation package changes (per guest, per change), except for stateroom upgrades or the addition of services; b) any change from Fly Aweigh® to Cruise-Only status and changes of Fly Aweigh cities (per guest, per change); and c) research and/or providing copies of airline tickets or other documentation subsequent to your cruise (per request, payable in advance).
Liquor and Beverage Policy
Guests are prohibited from bringing alcoholic beverages on board. Fine wine or champagne may be brought on board only during embarkation at the beginning of the cruise. A $10 corkage fee per bottle will be charged should you wish to consume this wine in the dining room. Guests may bring a small quantity of non-alcoholic beverages. Excessive quantities, to be determined at the discretion of security and/or embarkation personnel, will be confiscated and retained by Carnival until the cruise is completed. Guests may purchase a variety of beverages onboard the ship.
Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship’s gift shops or in ports of call will be retained by Carnival until the end of the voyage.
Tipping
How much you tip is purely a personal matter and completely up to you. However, we do have many guests who ask for some guidelines in regard to what is appropriate. For your convenience, we automatically add the gratuities for your dining and stateroom services to your onboard Sail & Sign charge account. The total amount will be $10 per guest, per day (our recommended guideline). You have complete discretion to adjust these gratuities while on board based upon the level of service you receive during the cruise. This will include the option to adjust gratuities (up or down) for any of the service teams. Tipping your Maître d’ is at your discretion, based upon the service you received. Other personnel, such as Bar and Room Service staff, may be tipped as service is rendered. Fifteen percent of the bill is automatically added to Sail & Sign beverage purchases, which you may adjust appropriately.
Clothing
Casual attire is in order during the day. For one or two nights, a dark suit or formal attire is suggested. The dress code for dinner or other evening events, ranges from sport coat and tie to casual resort wear. Shorts and T-shirts are not permitted in the dining room during dinner but are acceptable in the Seaview Bistro.
Visitors
Carnival has a No Visitors policy and regrets any inconvenience this may cause.
Minor Guests
Guests under the age of 21 years must be accompanied by a parent, grandparent or guardian 25 years or older in the same stateroom. Infants must be at least four months old to be eligible to travel. Guests under the age of 21 staying at any hotel in conjunction with Carnival’s Fly Aweigh program or vacation packages may be required to be accompanied by a guest 21 years or older in the same room as per each hotel’s policy. Permission for minor guests to fly unaccompanied is either permitted/denied by the airlines as per each airline’s rules. Guests should check with their scheduled airline for eligibility. Carnival assumes no responsibility for unaccompanied guests under 21 years of age traveling by air.
Our Camp Carnival® program features supervised activities for children 2-14.
Please note that guests under 16 are not permitted in the spa. Guests under 18 are not allowed in the casino and height restrictions apply to the water slide.
Dining Room Reservations
Dining preferences (time, companions) may be requested by your travel agent at the time of booking. No requests are guaranteed.
By popular request, all our Dining Rooms are now Smoke-Free. (Smoking is permitted in designated areas and in your stateroom.) Your table assignment will be confirmed at embarkation. Dining times are (subject to change):
Main Seating Late Seating
Breakfast (at sea) † 7:45 A.M. 9:00 A.M.
Lunch Noon 1:30 P.M.
Dinner* 5:45 or 6:15 P.M. 8:00 or 8:30 P.M.
You can also enjoy a continental breakfast in your stateroom (until 10:00 A.M.) or a limited breakfast menu on deck. Lunch and dinner are also available bistro-style on the Lido Deck (the seaview bistro is not available on the last night of the cruise).
†Breakfast times vary by ship; these times are provided as a general guideline. Please check your daily Capers for exact times. *We have four sittings for dinner on all ships except on Spirit-class ships
Special Diets
Special diet requirements may be requested by your travel agent at least two weeks prior to sailing. You should discuss the method of preparation of menu items with your waiter or headwaiter. There may be limitations in our ability to accommodate special orders. Kosher meals are not available.
Shore Excursions
Optional shore excursions are available for purchase aboard the ship. Please bring your completed order form (available on board) to the Information Desk. On select ships, you will be able to order directly through your in-stateroom interactive TV system.
These shore excursions are operated by independent contractors and Carnival is not responsible for their actions.
Passport Data
Proper travel documentation is required at embarkation and throughout the cruise and is the responsibility of the guest. Any guest traveling without proper documentation will not be allowed to board the vessel and no refund of the cruise fare will be issued.
In addition to the above requirements, all guests 16 years of age or older must provide an official photo ID. It is important that guest names on travel documents (passport, Alien Resident Card, birth certificates, etc.) be identical to those on the cruise and airline tickets. Otherwise, proof of name change (e.g., a marriage license) or a valid driver’s license or government-issued photo ID (e.g., U.S. Military ID) must be presented.
Medical Services
Should you require medical attention while on board, our infirmary staff is available to assist you 24 hours a day. Our shipboard infirmaries meet or exceed the Medical Facilities Guidelines established by the International Council of Cruise Lines and the
Our physicians are independent contractors and, as such, are entitled to render services at a customary charge. The charge for their services and any other medical expenses will be applied to your Sail & Sign account.
Pregnancy: Please be advised that guests who are 27 weeks or more into their pregnancy at the time of the voyage will not be permitted to sail because of the risk of premature labor.
Guests with Special Needs:
Carnival seeks, to the extent feasible, to accommodate guests with special needs so they are able to enjoy our ships and other facilities. Guests who have any medical, physical or other special needs are required to contact our Guest Access Services at 1-800-438-6744, ext. 70025, or TTY (for hearing impaired) at 1-800-972-4386 to discuss the details of their specific special needs.
Baggage Liability
We highly recommend that all guests purchase a vacation protection policy covering baggage, contents and accidents. Carnival’s Cruise Vacation Protection Plan is a comprehensive program that is attractively priced. If you choose not to purchase travel protection, Carnival’s liability for lost or damaged baggage, contents and personal possessions is limited to a maximum of $50 per bag with a maximum total limitation of $100 per stateroom regardless of the number of bags. Carnival cannot accept liability for loss or theft of money, jewelry or other valuables left in the stateroom or public areas on board. Safe-deposit boxes are available in your stateroom, as well as at the Information Desk, at no charge ($25 refundable key deposit).We highly recommend guests personally carry any valuables, medication or breakable items on and off the ship.
Baggage Assistance
Curbside porters are available at the pier during embarkation to take luggage to the vessel for delivery to your stateroom. Please be sure each piece of luggage is locked and has a tag listing your name, ship and stateroom number. Customary tip is $1 per bag. Curbside porters are not employees of Carnival; therefore, any problems are the responsibility of the guest. Carnival assumes no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the guest’s expense. Claims for luggage loss or damage must be made in writing to the debarkation personnel prior to leaving the pier area.
Advanced or Delayed Sailings
In the event of strikes, lockouts, riots and stoppage of labor from whatever cause, or for any other reason whatsoever, including inclement weather, the ship owner may at any time cancel, advance or postpone any scheduled sailing and may, but is not obliged to, substitute another vessel and shall not be liable for any loss to guests by reason of such cancellation or substitution. Reservations are subject to change in the event of a full-ship charter.
Responsibility
Carnival neither controls, nor operates, nor is responsible for the actions of independent contractors, such as airlines, railroad companies, tour operators or ground transporters. Carnival denies any responsibility or liability for late arrival of your flight or train or for any illness, injury, damage, loss of cruise time or other irregularities resulting there from. Carnival’s responsibility does not extend beyond the vessel.
You are responsible for arriving at the respective ports on time for embarkation and for joining the vessel at its next port of call if, for any reason, you miss a scheduled sailing. Carnival reserves the right to refuse or discontinue passage to anyone when, in Carnival’s judgment, it would be considered a risk to the guest’s own safety and well-being or the health, safety, well-being, comfort and enjoyment of any other guest or crew Participants.
Cruise passage is subject to the terms and conditions shown on Carnival Cruise Lines’ “Terms and Conditions of Passage Contract Ticket,” including the procedure for the resolution of disputes which must take place in
All prices are quoted in U.S. dollars.
Carnival’s Vacation GuaranteeSM
We’re so confident you’ll enjoy your Carnival cruise vacation, we guarantee it. Carnival is the only cruise line to offer the Vacation Guarantee. Simply book your cruise vacation and sail away on a “Fun Ship.” If you are not Completely satisfied with your cruise vacation experience, all you need to do is notify us before arrival at the first port of call and you must debark at your ship’s first non-U.S. port of call. Carnival will refund the unused portion of your cruise fare and pay your flight back.*
*VACATION GUARANTEE VALID ONLY IF GUEST ADVISES SHIP’S INFORMATION DESK OF ELECTION TO DEBARK AND RECEIVE PRO-RATA REFUND BEFORE THE SHIP’S ARRIVAL AT THE
VOID WHERE PROHIBITED AND NOT APPLICABLE ON
Carnival’s Cruise Vacation Protection PlanSM
Carnival wants you to have the best vacation ever, with nothing to think about except how much FUN you are going to have. That’s why we created Carnival’s Cruise Vacation Protection PlanSM. For a little more than $10 a day per guest, Carnival provides you with peace of mind because, unfortunately, the unexpected does sometimes occur. A full plan description detailing the terms, conditions and exclusions will be sent to your travel agent. If you have any questions, call our Plan Administrator, BerkelyCare, at1-800-331-2796. (Please use this number for Carnival Cruise Vacation Protection Plan inquiries only. Reservation details are not available via this phone number.)
Prices starting at:
Category 4A Adults is $69.00 each and children are $29.00 each.
Category 6A Adults is $69.00 each and children are $29.00 each.
CHILDREN PRICE PER (UNDER 16 YEARS OLD from $29)
(ADULT) 4 day from $69
Note: The plan cost is fully refundable only if you are canceling outside of Carnival’s published penalty period. Prices are subject to change without notice.
The Carnival Cruise Vacation Protection Plan is provided in addition to other applicable indemnity or insurance programs where permitted by law and shall apply only after such benefits have been paid.
